To develop English skills for use in corporate or commercial environments

To relate business language concepts taught to your work experience

To broaden business vocabulary

To develop fluency and confidence for holding business conversations

KEY TOPICS

Practicing introductions

Describing jobs & responsibilities

Learning telephone skills

Making contact & exchanging information

Discussing companies’ business activities

Asking & responding to questions about facilities

Exchanging information about products & services

Making an informal presentation

Reporting past activities

Dealing with customer complaints

METHODOLOGY:

This course, which has three levels, teaches English through role-play activities, grammar excercises, and business vocabulary usage.   Listening skills are developed through lively, authentic audio recordings.   Spoken fluency is developed through an emphasis on.... in-class conversation.

WHO SHOULD ATTEND?

Administration/management staff and professionals at all levels whose work requires frequent contact with business associates both within and outside their companies.